Road Map out of lockdown

Following the recent government announcement, we are delighted to finally have a re-opening date of Monday 12th April.

During this period of closure, we have spent much time carefully planning our return to work – continuing to create the strictest safety measures for both our clients and team.

Although the vaccination programme is well underway, we want to give you the continued assurance that we are still doing everything possible in terms of PPE to safeguard your health & safety.

  • We will continue to follow the official government guidelines in ensuring your safety and well-being whilst in the salon until which time when restrictions can be relaxed.
  • We will continue to use the relevant in-salon PPE to ensure the best protection for both our team and clients.
  • Salon teams will be working additional hours to accommodate as many bookings as possible upon our return.

Making Your Appointment

  • We will prioritise all existing clients to be booked in before any new clients are accepted into the salons.
  • Two dedicated phonelines will open in each of the 4 salons on Monday 29th March – two weeks prior to opening to accommodate the demand for appointments.
  • All standing appointments for cut & colour services will be honoured but may be subject to slight change based around new working hours.
  • We kindly request all clients phone ahead and pre-book their appointment in advance.
  • If you don’t have a pre-booked appointment you should not enter the salon.
  • Our online booking system accessed through the HOOKER & YOUNG website will not be accessible until Monday 12th April.
  • Bookings cannot made through the HOOKER & YOUNG Facebook pages.

Arriving for your appointment

  • Signage will be placed in the window or door that states ‘PLEASE DO NOT ENTER THE SALON IF THERE IS MORE THAN ONE PERSON NEAR THE RECEPTION DESK’.
  • Our waiting areas will not be in use as we need to reduce the number of people in the salon and practice social distancing. Clients will be required to wait outside of the salon.
  • Clients must arrive alone and can no longer bring their children, partner or friends with them.
  • You should arrive without a coat or jacket when possible, if unavoidable due to weather conditions you will be asked to hold on to your own belongings as we will not be providing a hanging service.
  • Due to operating strict appointment times, we please ask you to keep to your appointment time. Any late arrivals exceeding 15 minutes may not be seen and asked to book an alternative appointment.

Changes to your visit

  • Hand sanitiser, disposable gowns, towels and face masks will be provided to ensure the highest hygiene standards.

Making your next appointment

  • Rebooking your next appointment is more essential than ever. We cannot guarantee a future appointment for any client unless they have rebooked in advance.
  • Our online booking system accessed through the HOOKER & YOUNG website will go live on Monday 12th April.

After what has been a truly challenging time for everyone and a long time without any hair appointments, we ask you to bear with us in helping bring things back to normal.

Understandably many people will need two appointments to get back to where we were with your hair, but we will do our very best in your first appointment to get you looking great again.

Finally, we would like to take this opportunity to thank everyone for their support and we are counting down the days until we can see you all again. The entire team at HOOKER & YOUNG have missed all of our clients immensely and we can’t wait to make you all look and feel amazing again.
For now, please continue to STAY SAFE, KEEP WELL and we will see you very soon.

Best Wishes,
Gary & Michael

Hooker & Young on Mother's Day

TWO FOR ONE THIS MOTHER'S DAY

ALL MUMS DESERVE GREAT HAIR!

Mothers Day promotion in Newcastle & Teesside

In Conjunction With Valentines Day

WE LOVE HOOKER & YOUNG

IN JANUARY & FEBRUARY 2020 WE ARE SPREADING THE LOVE!

Grab yourself a ‘share the love‘ recommend a friend voucher, pass it on to a friend who hasn’t visited Hooker & Young within the last 6 months, and you’ll both receive a half-price cut and blow-dry!

It’s that simple!

Terms & Conditions Apply. Please quote ‘share the love’ at the time of booking. Voucher must be shown on departure.

Hair Salon - Recommend A Friend

Our 2019 Best Seller

ORIBE IMPERMEABLE

Anti-Humidity Spray

£41.00 200ML
£19.00 75ML

Achieve a strong and beautiful hairstyle that lasts all day long despite humid conditions with Oribe Impermeable Anti-Humidity Spray.

Free from parabens, this lightweight Anti-Humidity Spray will give a light hold whilst protecting the hair from UV rays and keep frizz well and truly under control. Create curls with full volume or sleek straight locks with ease, the effects can be enjoyed for the whole day. Simply shake and spray onto the hair to keep your perfect style locked in.

Key Benefits:

  • Light but powerful formula
  • Protects hair from damaging UV rays
  • Creates a style that will last the whole day
  • Enriched with pro-vitamin B5
  • Road-tested in the humid conditions of Miami
  • No harmful chemicals
Oribe Impermeable

Highlights of 2019

PHOREST SALON OWNERS SUMMIT

Hooker & Young Embracing New Tech Advances

We started 2019 by taking the HOOKER & YOUNG Directors and Managers on a conference trip to Dublin to the ‘Phorest Salon Owners Summit’.

Phorest is the brand of software that we use in all of our salons. We made the change in 2018 to Phorest from our old software provider, we felt that Phorest offered many innovative, client-friendly features that would work well within HOOKER & YOUNG.

The feedback we have had from our clients since the change over has been phenomenal. You’ve all welcomed the introduction of the Treat Cards (our loyalty rewards programme), regular text and e-mail reminders and of course online booking! Next year we will launch the HOOKER & YOUNG App to make your experience as accessible as possible!

(In the photo, left to right) Georgina – Communications Manager, Michael & Gary – Managing Directors, Paul – Director Ponteland, Hayley – Manager Jesmond, Lindsey – General Manager & Michelle – Manager Wynyard.

Hair Salon Owners Summit

Highlights of 2019

SOPHIE GIBSON & JONATHAN TURNER

The British Hairdressing Awards Nominated For Four Categories and WINNER OF BRITISH COLOUR TECHNICIAN OF THE YEAR 2019!

Wow! What an amazing way to round off the year! The British Hairdressing Awards are the equivalent of the Oscars in the hairdressing world, there really isn’t any better achievement than been nominated for a BHA, not to mention actually winning one!

HOOKER & YOUNG were nominated for four awards at the 2019 BHA’S and to come back with the Colour Award was AMAZING! British Colour Technician of the year is a national award, meaning the nominees have been narrowed down to 6 people out of the whole of the UK and Ireland.

Winning is such a huge achievement, we could not be more proud!

Sophie Gibson and Jonathan Turner

GARY & MICHAEL

British Hairdresser Of The Year Nominees 2019

Gary and Michael were nominated for British Hairdresser of the year 2019 for the twelfth consecutive year, their dedication to the industry has gained them huge respect and a desirable reputation.

They’re currently both Global artistic directors for Schwarzkopf professional and WAHL Professional and travel all over the world educating and inspiring other hairdressers as well as continuing to work in salon creating beautiful hair on a daily basis.

2019 saw both Gary and Michael host shows and seminars in London, Russia, Croatia and Poland to name a few!

Gary and Michael

In the past few years Michael has turned his hand to hair photography and this year he photographed every HOOKER & YOUNG collection at the British Hairdressing Awards, meaning our winning collection was photographed by Michael himself. A double achievement!

Michael - photographer

Highlights Of 2019

WYNYARD WON L'OREAL COLOUR TROPHY

Michelle & Stewart won the regional finals at the L'Oreal Colour Trophy

Michelle and Stewart

The Winning Look

SCHWARZKOPF YOUNG ARTISTIC TEAM

Molly won a place on the Schwarzkopf Young Artistic Team otherwise known as 'YAT'!

Prior to Molly winning a place on YAT IN 2019, four other team members from HOOKER & YOUNG have also previously won a place on YAT:

  • Sophie Gibson – H&Y Gosforth
  • Bevan Clark – H&Y Jesmond
  • Joe Maughan – H&Y Ponteland

The Schwarzkopf YAT team is a great platform for any young aspiring stylist and provides a great stepping stone towards a successful career.

This year alone has already given Molly some great opportunities within the industry; she has travelled all over the UK working on stage, shooting photographic work, and taken part in many seminars and education sessions.

Of course, she brings all of this expertise back into the salon making her the best stylist she can possibly be!

Young Artistic Team

Great North Run - Total Warrior - Little Princess Trust - Hair & Hounds

KEEP ON GIVING

We raised £4,556.50 in 2019

2019 was certainly a year for giving! We would just like to take this opportunity to thank each and every person who sponsored any charity work that we hosted last year. We were blown away with your generosity and we managed to raise an incredible £4,556.50 for some very worthy causes!

Little Princess Trust:
We have been a partner of the Little Princess Trust for many years now. They are a charity that makes and supply human hair wigs for children with cancer, as well as raising money to fund research for childhood cancer. We work together and donate hair to enable them to keep making real hair wigs. We also have select members of our team who are specially trained in wig cutting.

Great North Run:
Molly ran the Great North Run on behalf of a good friend and fabulous colleague Kelly (owner of H&Y Skin) who unfortunately was diagnosed with breast cancer at the beginning of 2019. Kelly has been an inspiration throughout her treatment and continued to work at H&Y Skin whilst having 6 months of gruelling treatment. Molly managed to raise an outstanding £2989.50 for Breast Cancer Care! We are pleased to say Kelly has finished her treatment and we are all looking forward to a happy and healthy 2020!

Great North Run

Total Warrior:
Stewart, Michelle & Georgina raised £425 for The Brain Tumour Charity by taking part in Total Warrior!

Mud Warrior

Hair & Hounds:
Some of you may already know that the other passion of Gary and Michael’s (besides hair of course), is Dogs!
In 2019 we launched Hair & Hounds, an event created by Hooker & Young whereby hairdressers all over the country host a charity dog walk in aid of raising funds for two chosen Charities – The Hair and Beauty Charity and Dogs trust!
We hosted in Newcastle in October and it was a huge success. Hair and Hounds will be an annual event, so keep a lookout for dates this year. We already have some great ideas to make this year even bigger and better!

Hair And Hounds